Shipping Policy (You're Going to Love It!) | BirdRock Baby

Shipping Policy

Thanks for shopping at birdrockbaby.com!  We strive to offer excellent customer service and a stress-free shopping experience.  We know no one likes paying for shipping, and that's why we now offer free USA shipping on all orders!

Delivery Times (USA)

Free Standard Shipping (2-4 Business Days): our Standard Shipping orders typically ship via USPS First Class (for packages under 1lb.) or USPS Priority (for packages over 1lb.) and will arrive in 2-4 days.

Expedited Shipping (1-3 Business Days) - $5.99 extra: you can upgrade to Expedited Shipping at checkout for $5.99, and we'll be sure to use a shipping method that gets your order to your door within 1-3 business days.

Daily Shipping Cutoff

We ship all orders placed before 2:00pm PST, same-day. If you place your order after this time, we'll ship it out the next business day.

International Shipping

We're proud to ship worldwide! If you're an international customer, you'll see a shipping calculator at checkout that will allow you to see the true cost of shipping. We bill the trust cost of international shipping, and don't add on any additional handling fees.

Shipping Confirmation and Tracking

As soon as we have the tracking number for your shipment, we'll pass it on to you via e-mail so you can keep an eye on your order's progress.

Returns

We want you to be completely satisfied with your purchase.  If at any time you're not satisfied with your purchase, we'll be happy to set you up with a return.  Check out our return policy for more information.