Free Shipping on $49+ | Free Returns

Shipping and Returns

Free Shipping on $49+
($4.95 on smaller orders)

Always Free Returns
(with prepaid labels!)

Our Shipping Policy

Shipping is free on all orders over $49! For orders under $49, we charge $4.95 for Standard Shipping. While we'd love to be able to ship orders under $49 for free, we just cannot do so while running a sustainable business that treats our team as well as our customers like family.

If you choose our Standard Shipping option, your order will arrive in 2-4 business days. We also offer Expedited Shipping for $10.95, which will get your order to you at least 1 day faster (1-3 business days). All orders are shipped within 1 business day!

All BirdRock Baby products are stocked and ship from our San Diego, California warehouse. Have you been burned by a "made to order" item that takes days on end to process, or is drop shipped from a sketchy overseas warehouse? We have, and it stinks. If you see an item available on our website, it's ready to ship - we value your business.

International Shipping

We do ship internationally! Please note that all international orders are final sale. We will work diligently to get your order shipped out quickly and accurately from our San Diego warehouse, but from there international shipping is out of our control. That means:

• No returns
• No exchanges
• No item guarantees
• No refunds or replacements for packages lost, damaged, or arriving late
• No refunds for customs duties or bills your local country may try to charge you

Pricing for international shipping is automatically calculated at checkout. It will vary depending on your country and the items you order.

Our Return Policy

We are committed to making sure you're completely satisfied with our purchase.

If for any reason you're not thrilled with your order, we welcome you to return it within 90 days for a full refund. No questions asked. We're committed to making products our customers love.

Please note that only USA orders are eligible for returns.The following orders are not eligible for returns:

  • International orders
  • Orders shipped to APO/FPO/DPO addresses
  • Orders shipped to U.S. territories

We don't charge any restocking fees on returns, and we provide a prepaid return label to send your order back. Our goal is to make the return process as painless as possible. To initiate a return, e-mail our San Diego based customer service team at hello@birdrockbaby.comand we'll get the ball rolling!