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Shipping and Fulfillment
Returns and Exchanges
The BirdRock Baby Guarantee
About BirdRock Baby
Security and Privacy
Contacting BirdRock Baby
| Shipping Policy |
Exchange and Return Policy
Baby Moccasin Sizing Chart
We accept all major credit cards as well as PayPal.
Our website uses secure socket layer (SSL) certification and is powered by Shopify. Shopify's platform is the industry leader in transaction and data security. Rest assured that when you shop on birdrockbaby.com, your personal and payment information is safe and sound.
Absolutely! You'll receive an e-mail with your order information as soon as your order is placed. When your moccasins are on the way (always within 1 business day), we'll send you a tracking number so you can keep tabs on them while they are in transit.
If you see it on our website, we have it in stock! All of our products ship out with in one business day.
We offer free shipping on all orders over $30! For orders under $30 we charge $3.99 for standard ground shipping. If you need your moccasins quickly, you can upgrade to expedited or overnight shipping at checkout. For more information, take a look at our complete shipping policy.
We ship all orders received by 3:00pm PST the same day they are received. Orders received after this cutoff will be shipped out the next business day. Our free shipping option typically takes 3-6 business days to reach you. If you opt for expedited shipping at checkout, you'll have your moccasins in 2 days. Really in a hurry? We also offer overnight shipping as an option at checkout.
Our number one goal is to make sure you are completely satisfied with your BirdRock Baby experience and purchase. We offer no questions asked, hassle-free returns. For more details, check out our return policy.
If you'd like to change or cancel your order, simply contact us and we'll get you taken care of.
We're proud to back all of our moccasins with the BirdRock Baby Guarantee. If anything goes wrong with your moccasins, ever, we'll exchange them for a new pair
Yes! We're very proud of the quality of our moccasins, and our number one goal is making happy customers. If you're not completely satisfied with your purchase at any point, let us know and we'll put a smile back on your face.
Visit our registration page to register your moccasins with us.
We're based in America's finest city, San Diego, California! Some of our favorite things about San Diego are morning walks with the dogs along Mission Bay, hiking at Cowles Mountain, and grabbing burgers at Rocky's Crown Pub.
We sure do! We're very proud of our happy customers, and you can hear from a few of them on our testimonials page.
Our company is based in San Diego, CA and our moccasins are handmade in China. We explored working with countless manufacturers until we found one that provides amazing quality, consistency, and reliability. Every single pair is hand checked for quality at our San Diego location and packaged there. They ship from our San Diego warehouse, so they will arrive on your doorstep quickly. Rest assured that quality and safety are very important to us, as our children of course wear BirdRock Baby moccasins. All of our materials are tested to exceed US safety standards, and we're happy to share testing reports upon request.
Take a look at our sizing chart to help you pick out the perfect pair of moccasins for your little one.
We're fully committed to keeping your personal data and information protected. Our site is powered by Shopify, the industry leader in e-commerce security, and we follow strict security practices to make sure we protect our customers.
Glad you asked! We'd love to hear from you. Head on over to our contact page for several ways to reach us.
We know that finding the perfect pair of shoes to fit your little one can be a daunting task. That's why we've created this easy to use sizing chart to help you find just the right size.
Have any questions? Get in touch and we'd be happy to help.